Sometimes, all it takes is a fresh start to fix those annoying internet slowdowns and Wi-Fi woes. Thankfully, restarting your modem and router can often be the secret weapon in your tech arsenal. Here's how to do it:

Before you begin:

• Identify your devices: Know where your modem and router are located and where they're plugged in.
• No need for backups: Unlike a reset, restarting won't erase any settings.
• Patience is key: Depending on your devices, the reboot process might take a few minutes.

The Power Cycle:

• Turn off the modem: Press the power button on your modem or unplug the power cord.
• Wait patiently: Give it a good 60 seconds to fully power down.
• Plug it back in: Reconnect the power cord and wait for the lights to stabilize (usually 2-4 minutes).
• Repeat for the router: Once the modem is back online, turn off the router using the power button or unplug it for 60 seconds before plugging it back in.

Wait and enjoy:

• Reconnect automatically: Most devices should automatically reconnect to the Wi-Fi network once both devices are back online.
• Manual connection (optional): If not, you might need to manually connect your devices to the Wi-Fi network using the password.

Simple Support Tip: Consider setting up a schedule to reboot your modem and router regularly, like once a week. This can help prevent future issues and improve overall network performance. You can buy a smart plug and have it automatically restart on a schedule at night when you're asleep.

Remember: If you're still experiencing problems after restarting, contact your internet service provider for further assistance.

Bonus! Troubleshooting Tips:

• Check cables: Ensure all cables are securely connected to both devices.
• Update firmware: Regularly update your modem and router firmware for improved performance and security.
• Change the Wi-Fi channel: Sometimes, interference from other networks can affect your signal. Try changing the Wi-Fi channel on your router.

Simple Support is here to help! If you have any questions or need further assistance, don't hesitate to reach out.